▶Table Of Contents

Terms and Conditions

Last Updated: [March 30, 2025]

Welcome to Solfood Soul! These Terms and Conditions (“Terms”) govern your use of our website located at https://solfoodsoul.com (“Website”) and our services, including food orders, newsletter subscriptions, blog access, and catering/event inquiries. By accessing or using our Website or services, you agree to comply with these Terms.

1. Business Information

Solfood Soul is a sole proprietorship owned and operated from 8575 Lory Road, Black Creek, BC V9J 1B8. Our food truck is mobile and serves locations across Vancouver Island. You may contact us at: webmaster@solfoodsoul.com.

2. Website Use

  • Our Website is intended for individuals of all ages and provides access to our vegan menu, blog, newsletter, and pickup ordering.
  • You do not need to create an account to use our Website or place an order.
  • We reserve the right to modify, suspend, or discontinue any part of the Website without notice.

3. Ordering and Payments

  • Online ordering is facilitated through Clover’s ordering platform: https://www.clover.com/ca/pos-systems/online-ordering.
  • All prices are listed in Canadian dollars and are subject to applicable taxes.
  • We make every effort to accurately describe and price our offerings but reserve the right to correct any errors.

4. Refund Policy

  • If you are not satisfied with your food truck order, we will provide a full refund or replacement upon request.
  • For catering and event bookings, refund policies will be defined in the future and provided at the time of booking.

5. Allergens and Dietary Disclaimers

All our food is vegan and we offer gluten-free options; however, we cannot guarantee an allergen-free environment. Cross-contamination is possible, and customers with severe allergies should exercise caution by stating such at the time of ordering.

6. User-Generated Content

By submitting reviews, testimonials, or other content to our Website or social media pages, you grant us permission to use that content for marketing or promotional purposes.

7. Intellectual Property

All content on the Website, including logos, images, text, and graphics, is the property of Solfood Soul and is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

Our Website may contain links to third-party websites or services, including social media platforms and our ordering system. We are not responsible for the content, policies, or practices of these external services.

9. Limitation of Liability

Solfood Soul is not liable for any damages, direct or indirect, arising from the use of our Website, products, or services. This includes, but is not limited to, service interruptions, food allergies, or website errors.

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada. Any disputes arising under these Terms will be subject to the jurisdiction of the courts of British Columbia.

11. Changes to Terms

We reserve the right to update these Terms at any time. The latest version will always be posted on our Website with the “Last Updated” date.

If you have questions about these Terms, please contact us at webmaster@solfoodsoul.com.

Thank you for supporting Solfood Soul!